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Design Center Manager, NYC

Masco
Remote · Remote OK full-time

<img src="https://we-work-remotely.imgix.net/logos/0171/5493/logo.gif?ixlib=rails-4.0.0&w=50&h=50&dpr=2&fit=fill&auto=compress" /> <p> <strong>Headquarters:</strong> US - New York - New York <br /><strong>URL:</strong> <a href="http://masco.com">http://masco.com</a> </p> <div><p>At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.</p><p></p><p><b>Your Role at Delta Faucet</b></p><p><b>Delta Faucet Company</b> is seeking a dynamic <b>Showroom Manager</b> to lead our new New York City Design Center focused on the Brizo and Newport Brass brands. This role is perfect for a high-energy, motivated professional ready to make an immediate impact and serve as a brand ambassador for the New York market.</p><p></p><p>The Showroom Manager will oversee all aspects of showroom operations, including sales leadership, client experience, team management, and strategic business initiatives. This position reports directly to the <b>VP, Luxury. </b></p><p></p><p><b>Responsibilities</b></p><ul><li><b>Leadership & Team Development:</b> Manage, mentor, and develop a high-performing showroom team, auditing performance, resolving escalated claims, and ensuring optimal staffing and seamless operations.</li><li><b>Showroom Operations & Sales:</b> Oversee day-to-day showroom performance by delivering world-class customer service, hosting client-facing events, maintaining brand-standard visuals, coordinating with cross-functional teams, driving pipeline management, and ensuring accurate CRM usage and sales goal attainment.</li><li><b>Client Enga

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