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Customer Success Advocate

Bask Health
Remote · Remote OK full-time
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<p> <strong>Headquarters:</strong> England, United Kingdom <br /><strong>URL:</strong> <a href="http://bask.health">http://bask.health</a> </p> <p>Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform. With hundreds of features to meet the unique needs of telehealth, we put all the tools in our customers hands for success. We are a rapidly growing startup, and we work with care and intention to create a high-performance company with the following in mind:</p> <ul> <li>Speed Wins. Make decisions, move quickly, and know that if things go wrong, it's okay for you and the company.</li> <li>Intuition, Then Data. We're a data-driven company. We start with our instincts and then use data to validate our decisions and improve</li> <li>Customer-Obsession. We are obsessed with helping all our customers launch multi-billion-dollar companies with ease. We accomplish this by knowing our customers incredibly well and finding ways to make their businesses better.</li> <li>Ownership & Accountability, together. We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges, and work together to achieve our collective success</li> </ul> <p>A look into the day to day:</p> <ul> <li>Building logic based questionnaires (asynchronous visits) through the Bask software (if you have experience with building logic based workflows, you'll be great at this!)</li> <li>Helping customers launch and upsell medications from start to to finish</li> <li>Triaging bask software and order related questions and issues that come up for any of your accounts, any time of the day</li> </ul> <p></p> <p>We're Looking For</p> <p>A self-starter who is passionate about enhancing the customer experi

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